1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of prada-eye-glasses.com (the “Site”) and purchases made through the Site. “We,” “us,” and “our” refer to the operator of this Site. By using the Site, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.
2. Eligibility & Account
- You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- We may refuse service, close accounts, or cancel orders at our discretion to prevent fraud, abuse, or policy violations.
3. Product Information & Authenticity
- We aim to describe products accurately (materials, colors, sizes, lens options). Minor variations may occur due to screen settings, manufacturing updates, or photography.
- All eyewear offered is authentic, sourced from authorized distributors and reputable partners. Packaging may vary by batch or region.
- Availability is not guaranteed; items may be limited or discontinued without notice.
Color accuracy: we cannot guarantee that your device display precisely reflects product colors or finishes.
4. Orders & Contract Formation
- After you place an order, you will receive an email confirmation acknowledging receipt. This does not constitute acceptance.
- Acceptance occurs when we dispatch the product(s). We may contact you for verification or reject/cancel orders (e.g., suspected fraud, pricing errors, unavailability).
- Please review your order carefully before submission. If you need changes, contact [email protected] promptly; we cannot guarantee edits after processing.
5. Pricing, Taxes & Payment
- Prices are listed in U.S. Dollars (USD) and are subject to change without notice.
- Applicable taxes, fees, and shipping charges are shown at checkout.
- We accept major payment methods as displayed at checkout. By submitting a payment, you represent that you are authorized to use the method and authorize us to charge the full amount.
- We may use third‑party payment processors; your use of such services may be subject to their terms.
6. Shipping, Delivery & Risk of Loss
- We offer fast U.S. shipping. Estimated delivery windows are provided at checkout and in Shipping Information. Estimates are not guarantees.
- Risk of loss transfers to you upon delivery to the carrier. Please inspect packages upon arrival and report issues within 48 hours.
- Delivery may be delayed by carrier constraints, weather, or force majeure events.
7. Returns, Exchanges & Refunds
- We provide a free 30‑day return policy for eligible items. See full details in our Refund & Returns Policy.
- Items must be returned in original condition with all accessories, cases, and tags. Certain customized prescription lenses may be non‑returnable or subject to restocking fees as disclosed.
- Refunds are issued to the original payment method after inspection. Original shipping fees may be non‑refundable unless required by law.
8. Warranty & Repairs
- Manufacturer warranties, if any, are provided by the manufacturer and may vary by model. We are not the manufacturer.
- Normal wear and tear, accidental damage, or misuse are not covered unless expressly stated.
- For warranty service, documentation (order number, photos, serials) may be required. We can help facilitate where applicable.
9. Prescription, Lenses & Fit
- Prescription eyewear requires a valid prescription. You are responsible for the accuracy and completeness of the information you provide.
- Lens options (e.g., polarized, gradient, coatings) are subject to availability and technical feasibility for your chosen frame.
- Fit and comfort can vary by face shape and adjustments. Minor adjustments by an optician may be required.
10. Promotions, Gift Cards & Errors
- Promotions, discount codes, and offers are time‑limited, non‑transferable, and may not be combined unless explicitly allowed.
- We strive for accuracy but may correct errors (pricing, availability, descriptions) and cancel affected orders when necessary.
- Gift cards and store credits (if offered) are subject to separate terms and applicable law.
11. User Conduct & Reviews
- You agree not to misuse the Site (e.g., scraping, interfering with security, fraudulent orders, or infringing content).
- By submitting reviews, Q&A, photos, or other content, you grant us a worldwide, royalty‑free, sublicensable license to use, reproduce, modify, publish, and display such content in connection with the Site and our marketing, in accordance with our Privacy Policy.
- We may remove or decline content that is unlawful, misleading, or violates these Terms.
12. Intellectual Property & Brand Notice
The Site, its design, text, graphics, logos, images, and software are our or our licensors’ property and protected by intellectual property laws. You may not copy, distribute, or create derivative works without prior written permission.
Brand notice: “Prada,” “Linea Rossa,” and associated logos are trademarks of Prada S.p.A. and/or its affiliates. prada-eye-glasses.com is an independent retailer and is not affiliated with, endorsed by, or an official store of Prada S.p.A.
13. Third‑Party Links & Tools
Third‑party links or tools may be provided for convenience. We do not control and are not responsible for third‑party sites or services. Your use of third‑party services is at your own risk and may be governed by their terms and policies.
14. Disclaimers & Limitation of Liability
- The Site and products are provided “as is” and “as available,” except as expressly stated. To the maximum extent permitted by law, we disclaim all implied warranties.
- We are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, even if advised of the possibility.
- Our total liability for any claim arising out of or relating to the Site or products will not exceed the amount you paid for the applicable product(s) giving rise to the claim.
15. Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.
16. Governing Law & Disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles.
Dispute resolution: You agree that any dispute or claim arising out of or relating to these Terms or your use of the Site will be resolved exclusively through binding arbitration on an individual basis, and not in a class or representative action, except that you may pursue claims in small claims court if they qualify. You and we waive any right to a jury trial. The arbitration will be administered by a recognized arbitral forum under its rules. You may opt out of this arbitration agreement within 30 days of your first use of the Site by emailing [email protected] with the subject “Arbitration Opt‑Out.”
17. Privacy & Cookies
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information and your choices regarding cookies and tracking technologies.
18. Accessibility
We strive to provide an accessible experience for all users. If you encounter accessibility barriers, contact us at [email protected] and we will work to address the issue.
19. Changes to Terms
We may update these Terms from time to time. Changes take effect upon posting to this page with the “Effective date” updated above. Your continued use of the Site after changes constitutes acceptance.
20. Contact
Questions about these Terms? Email us at [email protected]. Hours: Mon–Fri 9:00–18:00, Sat 10:00–15:00 (ET).
21. Miscellaneous
- Severability: If any provision is held invalid, the remainder remains in effect.
- No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
- Assignment: You may not assign your rights under these Terms without our prior written consent.
- Force majeure: We are not responsible for delays or failures due to events beyond our reasonable control.
- Entire agreement: These Terms and referenced policies constitute the entire agreement between you and us regarding the Site and purchases.